- clearly explained to you at the time when the information is collected from you; or
- permitted under the Australian privacy legislation.
Collection of information
We will collect personally identifiable information from you when you knowingly provide it to us. This
may occur when you visit our website and make an online enquiry or complete an online form.
We will only collect personally identifiable information and sensitive data only when there is a legitimate business need to do so.
Use of your personal information
The personally identifiable information that we collect from you may be used for reasonable business purposes in that we may store and process information to provide you with any service you have requested, for billing purposes, or to enable us to develop and customise services to better meet
your needs and preferences.
Your personal information may also be used for the following purposes:
- promotional and marketing purposes, unless otherwise advised by you (e.g. to send out direct email, brochures and newsletters containing product information, special offers etc);
- any other customer support purposes.
For any of the above purposes we may contact you by electronic or other means.
You can choose not to provide certain personally identifiable information.
Disclosure to 3rd parties
We will not sell, rent or lease your personal information to others. We will only disclose your personally identifiable information to selected third parties who carry out functions on our behalf. Examples include fulfilling orders, delivering products, sending postal mail and e-mail, entering data into a database, providing marketing assistance, processing credit card payments, and providing customer service.
Security and storage
We maintain appropriate safeguards to ensure the security, integrity and privacy of your personally identifiable information. This information will be stored in secure databases, accessible only by authorised staff.
Access, review and correction
We are continuing to enhance our procedures to enable you to review and correct, upon request, the personal information we collect from you. Currently you can do so by contacting us at the details here.
Links to Other Sites
You should be aware that when you are on our website pages, you could be directed to other sites that are beyond our control. There are links to other sites from our website pages that take you outside our service. This includes links from advertisers, other entities that may use the (name) logo as part of an
Each time you visit our website our server collects some anonymous information, known as (Name) data, including the type of browser and system you are using; the address of the site you have come from and move to after your visit; the date and time of your visit; and your server’s IP address.
We may collect this information for statistical purposes to find out how our website is used and navigated, including the number of hits, the frequency and duration of visits, most popular session times. We may use this information to evaluate and improve our web site performance.
A Cookie is a piece of information that our web server may send to your machine when you visit our website. The Cookie is stored on your machine, but does not identify you or give us any information about your computer. A Cookie helps us to recognise you when you re-visit our website and to coordinate your access to different pages on the website. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. If you want to do this, refer to your Browser instructions or help screen to learn more.
If you have any further questions or comments, or do not wish to receive any future communications from us, please contact us at:
(02) 8625 3656